We ended up spending most our time at the beach. Usually we go to the pool and just take walks in the surf of the beach. The pool areas were so pretty and the landscaping lovely. The bed and pillows were of nice quality and comfortable. There was plenty of space in the bathroom area. The rooms are nicely decorated and everything worked perfectly with no problems. The architecture and building design is classy and quality. Secrets Akumal was the perfect combination of everything we love. Ultimate All-Inclusive Travel has been assisting us for vacation guidance, advice, and the best bang for our buck for about 11 years now. This is our favorite all inclusive by far. Thank you so much and I look forward to hearing from you and partnering with you for many trips in the future. So now our next trip, I wanted you to consider our stay at Excellence and give us some suggestions for next time. The night scenes, with beautiful lighting throughout the resort, was beautiful and reflective of the pictures we took. The beach was as clean as could be but the water was not clear, no fault of the resort. They set up all day in the plaza with workers working tirelessly. The Fiesta Mexican night was really impressive with their fine attention-to-detail, and just the overall effort to put on such an extravaganza. The lunch at the buffet was repetitive, and lunch in general was nothing special. The food at times was excellent, the French restaurant and the Spice restaurant were excellent. There were some noisy parts of the resort, and I would have been disappointed if we were situated in those locations as we are close to 60. We had rooms 61 both adjoining for our family. Our accommodations were just what we wanted: a quiet location in the more private part of the resort. The grounds and the pools were impeccable. It was on-point at every level, leaving one with the impression that they wanted us back, and that is probably the ultimate compliment as we may very well be.

First, the service was incredibly gracious. The people there really seemed to care about our comfort and truly were dedicated to making our stay as pleasurable as possible. I thought you may like some feedback and also to give you some thoughts about what we may like for our next all inclusive vacation. I just came back from the amazing vacation you planned for us at Excellence Cancun Riviera, and just wanted to thank you so very much for our wonderful trip. Hard Rock All-Inclusive Resorts Specials.

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